Cancellation & Refunds

LetsDelight.com believes in customer care and helping its customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on LetsDelight.com?

If unfortunately you have to cancel an order, please do so within 12 hours of placing the order. We generally print the orders in multiple batches everyday. If the cancellation request is received before the order is printed, we will refund the entire amount. However if the cancellation request is received after the order is printed, the cancellation charges will be applicable. 

For outright cancellations by you:

-     If you cancel your order before your product has been printed, we will refund the entire amount. If the cancellation request is received after the order has been printed, cancellation charges will be applicable. 

If the cancellation is after your product has shipped:

-    If you received the product, it will be eligible for replacement, only in cases where there are manufacturing defects found with the product.

Refund Policy:

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

Return Policy

The return policy is applicable only in cases where there is any manufacturing defect with the product. We strive very hard to ship only after the product has undergone series of quality checks.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at LetsDelight.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.